pd99's Privacy Policy

pd99 ("we", "our", or "the platform") is a trusted online betting and casino platform in Bangladesh. We take the privacy of our users very seriously and make every effort to ensure the security of your personal information.

This privacy policy explains how pd99 collects your personal information, the purposes for which that information is used, who it may be shared with, and what measures are taken to protect your data.

By using our website https://pd99.cam, you agree to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.

pd99 may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification purposes)
• Email address and contact information
• Residential address
• National ID (NID) or passport number (for identity verification)
• Account creation and login details
• Financial transaction details (bKash, Nagad, Rocket number)

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Browsing history and habits on the website
• Information collected through cookies and tracking technologies
• Login time, session information, and platform usage patterns
• Betting and gaming history

2.3 Information Received from Third Parties

• Information received from identity verification service providers
• Transaction confirmation information from payment processors
• Information received from fraud prevention services

pd99 uses your personal information for the following purposes:

• Account Management: To create, manage, and keep your account secure.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Transaction Processing: To complete deposits, withdrawals, and other financial activities.
• Customer Support: To resolve your issues and complaints.
• Security and Fraud Prevention: To detect and prevent unlawful activities.
• Responsible Gaming: To monitor your gaming habits and help prevent potential problems.
• Regulatory Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the quality of our platform and services.
• Personalized Experience: To provide content and offers tailored to your preferences.

We never sell your information to third parties for marketing purposes.

pd99 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

Our technical and operational service providers, who work on our behalf and are bound to comply with the same standard of privacy policy. This includes payment processors, identity verification agencies, and security service providers.

4.2 Legal Obligations

When it is necessary to provide information through legal proceedings or based on a legitimate request from a regulatory authority, we may be required to supply information to the relevant authority.

4.3 Fraud Prevention

Necessary information may be shared with anti-fraud organizations to detect and prevent suspicious activity.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such cases, we will notify you in advance.

We have implemented industry-standard technical and organizational measures to keep your personal information secure:

• SSL Encryption: 256-bit SSL encryption is used across our entire website to keep your information secure during transmission.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Two-Factor Authentication: An additional verification layer is applied to protect your account.
• Access Controls: Only authorized personnel can access your information.
• Regular Security Audits: The security of our systems is tested on a regular basis.
• Firewall Protection: Advanced firewall technology prevents unauthorized access.
• Staff Training: All our staff are trained in data protection and are bound by confidentiality agreements.

However, transmitting information over the internet is not entirely secure. We want you to know that, although we make every effort, it is not possible to guarantee complete security of data transmission.

Various types of cookies are used on the pd99 website:

6.1 Essential Cookies

These cookies are essential for the website to function properly. They include cookies that store login sessions, security tokens, and language preferences. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences and usage patterns. They help improve your experience.

6.3 Analytics Cookies

These cookies are used to analyze the usage of our website, which helps us improve the quality of our services.

You can control or disable most cookies through your browser settings. However, doing so may mean that some features of the website are no longer available to you.

pd99 retains your personal information in accordance with the following policy:

• Active Account Data: Retained for the full duration while the account remains active.
• Closed Account Data: Retained for a specified period after account closure to meet legal and regulatory requirements.
• Transaction Data: Financial records are retained for an extended period in accordance with legal obligations.
• Marketing Data: Deleted after you withdraw your consent.

Once the specified period has ended or legal requirements have been met, data is securely deleted.

As a pd99 user, you have the following rights:

• Right of Access: You have the right to know what information we have collected and stored about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your information (subject to legal obligations).
• Right to Restrict Processing: The right to request that the processing of your information be restricted in certain cases.
• Right to Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to certain types of processing of your information.
• Right to Withdraw Consent: The right to withdraw your given consent at any time.

To exercise these rights, contact us at: [email protected]

pd99 is intended only for users aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place at the time of registration and additional identity verification may be requested if needed.

If we become aware that a person under the age of 21 is using our services, we will immediately close their account and delete the associated information.

pd99 places the highest priority on responsible gaming. For this purpose, we collect and analyze information about your gaming habits and patterns so that:

• Potentially problematic gaming behavior can be identified at an early stage
• We can reach out to you and provide support when needed
• Self-exclusion or limit-setting features can be implemented effectively
• A trustworthy gaming environment can be maintained

To learn more about responsible gaming, visit our Responsible Gaming page.

Your information may be processed or stored outside Bangladesh for operational purposes. Countries to which your data may be transferred may not have the same standard of data protection laws as your country.

In these circumstances, we ensure that:

• Transfer activities are conducted under contractual safeguards
• The receiving party complies with adequate security measures
• Minimum standards for data transfer are maintained

pd99 reserves the right to update or amend this privacy policy at any time. In the event of any significant change, we will:

• Publish the updated policy on this page
• Change the "Last Updated" date at the top of the page
• Send a notice to the registered email address for significant changes

Continued use of our services after an update will be taken to mean that you have accepted the revised policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat: Use the live chat feature directly on the website

Our support team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6).

We endeavor to process your privacy-related requests within a reasonable timeframe. If you feel your request has not been fulfilled properly, please contact us again.